Frequently Asked Questions - Recovery Unplugged

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Frequently Asked Questions

  • Are There Doctors on Staff?

    Recovery Unplugged offers a team of experienced and qualified doctors and nurses who are trained to treat addiction and related health issues. We also have psychiatrists, counselors and social workers on staff to provide a full spectrum of care.

  • Can I Keep My Job While in Treatment?

    The answer to this question depends on the nature, location and schedule of your job, as well as your specific employer. Often, however employers have PTO and wellness policies that will allow you to get the care you need without worrying about losing your job.

    Should you require any additional assistance or have any further questions, please contact our admissions representatives now and they’ll be able to help you.

  • What Is Luxury Treatment?

    Luxury treatment is a term that describes a mode of addiction care offering higher-end facilities and amenities but doesn’t necessarily reflect a higher level of clinical care.

  • Should I Get Treatment Locally or Go Away?

    The most important thing is to get help. If your home life and circumstances have contributed to your substance abuse, removing yourself from your dysfunctional environment can help you heal without distraction or heightened risk for relapse. If you simply can’t afford to put your job, family and life on hold, or if doing so runs the risk of escalating your addiction, local treatment might be your best option. Our admissions representatives are ready to walk you through your options and help you make the best possible decision, based on your circumstances.

  • How Do I Know I’ll Be Safe?

    We’ve adopted stricter-than-ever screening requirements for incoming clients to ensure they’re not infected, frequently test staff and clients and go above and beyond to frequently disinfect our facilities and our equipment.

  • Are You Open During the Pandemic?

    Yes, we are.

  • What Exactly Does Music Assisted Treatment Mean?

    Music Assisted Treatment means using the emotional connection and comfort found in music to help you or your loved one more readily connect with traditional treatment practices. It involves infusing music appreciation and engagement into all aspects of your care program.

  • Will I Have to Share A Room in Residential Treatment?

    Most of our residential clients will be sharing a room with another client; however, our residences offer ample space, next-level comfort, privacy, discretion and safety. There are certain situations in which clients may have their own room. Talk to your admissions coordinator for more information.

  • Can I Bring My Pet to Treatment?

    Recovery Unplugged welcomes non-aggressive dogs and cats and who are up to date with all their applicable shots and vaccines. You are responsible for bringing your pet’s food and enclosure to keep it safe and away from other clients.

  • Can I Bring My Cell Phone?

    The use of cell phones for residential clients is permitted at designated times after an initial period of assessment and evaluation. Recovery Unplugged strives to help our clients heal in a distraction-free environment; however, we recognize the importance of staying connected with your support system during the latter part of the treatment process. Outpatient clients are asked to leave their phones off during their treatment sessions.

  • What Are the Residences Like?

    Our Austin residential treatment center is located on a two-acre property. In addition to beautifully appointed, semi-private rooms with flat-screen televisions in every unit, our residences offer a variety of amenities, including beautifully landscaped grounds, gym access, freshly prepared meals, state-of-the-art recording studio, doctors on staff and 24-hour security.

    Our Lake Worth, FL residential treatment center offers beautifully landscaped and state-of-the-art residences situated close to the beach and other natural wonders. Clients have access to gym, laundry facilities onsite, three freshly prepared meals per day and semi-private rooms. The facility also offers a Zen garden, bookstore and vape shop and more to help clients be more relaxed during treatment.

    Our Nashville, TN treatment center is our newest property and offers 35 beds, comfortable and beautifully appointed client residences, a VIP suite for those who need extra privacy during their stay of care, and world-class staff of doctors, nurses, therapists and support professionals. The facility also has a trained chef on staff, a “Zen” room and “Jam” room to help clients regain their peace of mind and maximize musical engagement during the treatment process.

  • Can I See My Family During Treatment?

    Recovery Unplugged encourages family members to be active in their loved one’s recovery. So yes, under the guidance and direction of a counselor, family sessions and visits are allowed. Each client’s treatment protocol and family interaction will vary according to history, progress and other factors.

  • How Long Is Treatment?

    The duration of treatment depends upon what type of program you or your loved one choose. Residential treatment generally lasts around 7-24 days; detox lasts around 5-7 days; our partial hospitalization program (PHP) lasts around 10-15 days and intensive outpatient (IOP) treatment can last anywhere from 10-30.

  • Does Recovery Unplugged Offer Detox?

    We offer detox from trained doctors and nurses at our locations Lake Worth, FL; Austin, TX and Nashville, TN.

  • Is Recovery Unplugged Just Music Therapy?

    No. Recovery Unplugged uses the natural emotional connection we all have with music to help clients more readily embrace traditional evidence-based treatment practices.

  • Do You Offer Medication-Assisted Treatment?

    Yes. Recovery Unplugged is a trusted and reputable Vivitrol® and buprenorphine provider. Eligibility depends on a variety of factors. Please speak with your case manager or intake coordinator.

  • Do I Need to Be A Musician to Come to Recovery Unplugged?

    Absolutely not. Clients do not need a musical background to experience the full benefits of the Recovery Unplugged treatment. An overwhelming majority of our clients do not have a formal musical background.

  • Does Recovery Unplugged Accept Insurance?

    Recovery Unplugged works with many major insurance companies to make the treatment process more affordable and accessible. We’re currently in network with Blue Cross Blue Shield of Texas and Cigna, but accept many other insurance plans, as well.

Should you have any additional questions, feel free to contact us

  • Does Insurance Cover TMS?

    TMS is covered by most health insurance providers for the treatment of depression.

  • Does TMS Hurt?

    TMS is painless and non-invasive, but there may be minor temporary discomfort at spots on the head where the coil is applied.

  • How Long Does TMS Take?

    TMS therapy typically takes around 30-40 minutes per session. A typical course lasts around four to six weeks.

  • What is the Average Success Rates of TMS?

    Data compiled from a collection of studies shows consistently promising results of TMS therapy for the intervention in depression. Most TMS therapy providers report 70 to 80 percent condition relief and a little more than half experience partial or complete remission from their depression symptoms. TMS has also been used in the treatment of:

  • What is the Advantage TMS vs. Antidepressants?

    While medication can be an effective means of treating depression, it can also lead to tolerance, withdrawal and subsequent dependency. Additionally, some recent data has shown that who used antidepressants had a 14 percent higher risk of heart attacks and strokes and a 33 percent greater risk of death. These drugs, after prolonged use, can create long-term changes in the brain’s chemistry that create a whole different set of problems. TMS therapy also may be preferable to antidepressants because you don’t have to engage with the therapy every day, unlike with pharmacological interventions. When administered alongside therapy, counseling and occupational therapies, TMS can be a game-changing advantage for depression sufferers who have been impacted by substance use disorder.

  • Am I Eligible for TMS Therapy?

    Eligibility for TMS therapy will be determined by your or your loved one’s doctors, care team and case manager. Criteria that may determine eligibility include:

    • Case History
    • Official and Documented Depression Diagnosis
    • History of Antidepressant Use
    • Cognitive Ability
    • Comfort Threshold for Mild Cranial Contact

    If you’ve been battling prolonged depression and have had little success with other treatment interventions, make sure you tell your doctor or mental health professional. TMS may be covered by major insurance companies to treat depression. Check with your insurance provider if you are unsure about your resources and scope of coverage. Our admissions staff will also conduct a full insurance verification on your behalf.

  • How Does TMS Work?

    The Recovery Unplugged TMS process is a painless and straightforward experience. Our clinician places an electromagnetic coil comfortably on your scalp near your forehead. The electromagnet painlessly delivers a magnetic pulse that stimulates nerve cells in the region of your brain associated with depression. Treatment sessions generally last between 30 – 40 minutes and are painless. Each of one of our practitioners has been thoroughly trained in the therapy and understand how to maximize safety and effectiveness. The process is recommended and implemented only after you or your loved one have a thorough physical and psychiatric evaluation by our doctors and psychiatrists.

  • What Is TMS?

    TMS is a non-invasive treatment modality for people suffering with depression. It uses magnetic fields to stimulate nerve cells in the brain and subsequently improve symptoms. TMS is a safe, effective and approved form of depression symptom management and is ideal for people who don’t respond to or can’t take depression medications for whatever reason. If you or your loved one are struggling with depression related to your substance use disorder, TMS therapy can be a viable component in your overall recovery plan. Though generally safe, TMS should be only be conducted by an experienced and qualified professional and is not meant as a substitute for any other element of treatment, such as counseling or group therapy.

  • What is the Difference between Crack and Cocaine?

    Crack is made from cocaine mixed with common household items such as ammonia or baking soda. Crack has different melting and vaporizing properties than cocaine and is more stable for smoking.

  • What Are the Signs of Prescription Drug Addiction?

    While physical signs of prescription addiction will vary, based on the drug in question; common behavioral signs include theft of prescription drugs from friends or family; doctor shopping; watching the clock between doses in anticipation; illegal activity related to obtaining prescription drugs; lying to others about dosage and frequency; hostility when confronted about abuse.

  • Are Prescription Drugs Legal?

    Prescription drugs should only be prescribed by a doctor. Do not adjust your dosage without first consulting with your prescribing physician.

  • What Are the Most Addictive Types of Prescription Drugs?

    Common types of prescription drugs include opioid painkillers (oxycodone, hydrocodone, etc.); benzodiazepines (Valium, Ativan, etc.); and stimulants (Adderall, Ritalin, etc.).

  • What Are the Signs of Meth Overdose?

    Some of the more common signs of meth overdose may include seizure, coma or unresponsiveness, chest pain, heart attack, trouble breathing, severe stomach pain and more.

  • What Does Meth Look Like?

    Meth usually comes in a white, crystalline powder with no smell and an acrid taste. It dissolves easily in water or other liquids. Meth can either be smoked snorted or injected. Crystal meth is usually smoked.

  • What Are the Dangers of Meth?

    Meth creates serious and lasting changes in the brain’s chemistry and central nervous system, often leading to stroke, seizure, coma and paranoid psychosis. It can also lead to heart attack, organ failure and overdose.

  • What Are the Signs of Heroin Overdose?

    Signs of heroin overdose include loss of consciousness, constricted pupils, coldness and discoloration of the skin, labored breathing, slurred or incoherent speech, lack of mobility and heavy muscles.

  • What Do I Do If My Loved One Overdoses on Heroin?

    If you think your loved one is overdosing on heroin, call 911 immediately and stay on with the operator to perform lifesaving measures when applicable. Administer Narcan (naloxone) if available.

  • What Is Narcan?

    Narcan is an overdose reversal drug that is used to revive individuals overdosing from heroin and other opioids.

  • How Do I Administer Narcan?

    For more information on how to administer Narcan, please click here.

  • What Are the Signs of Cocaine Intoxication?

    Cocaine produces decreased appetite, difficulty sleeping, euphoria (feeling happy) and enhanced energy and alertness. Persons with cocaine intoxication may have large pupils, high blood pressure, and an elevated heart rate.

  • Is Crack More Dangerous than Powder Cocaine?

    Crack can be more dangerous and addictive than powder cocaine because of its rapid effects on the brain and central nervous system.

  • What’s the Most Dangerous Way to Use Cocaine?

    Injecting cocaine directly into the blood stream offers the most potent and immediate high, as well as the most dangerous withdrawal and health risks.

  • What Are the Health Risks of Cocaine Addiction?

    Possible health risks of long-term cocaine abuse include, but are not limited to:

    • Hypertension (High Blood Pressure)
    • Permanent Damage to the Heart or Brain’s Blood Vessels
    • Heart Attack
    • Stroke
    • Sexual Dysfunction
    • Permanent Organ Damage
    • Severe Depression
    • Tolerance and Cravings
    • Withdrawal Symptoms

  • What Are the Signs of Alcohol Poisoning?

    Confusion and disorientation, stomach illness, throwing up, slurred speech, seizures, slowed breathing and biological responses, bluish or pale skin, lack of responsiveness. If your loved one exhibits these or any other serious symptoms related to excessive drinking, call 911 and get your loved one to a hospital immediately.

  • How Much Alcohol Is Too Much?

    Binge drinking is defined as drinking behavior that brings a person’s blood alcohol concentration (BAC) to 0.08 g/dl or above. This typically happens when men consume five or more drinks or women consume four or more drinks in about two hours. Excessive drinking is defined as more than one drink per day for men and two for women.

  • Can Alcohol Kill You?

    Yes. Alcohol is responsible for over 88,000 deaths in the United States, from both direct and indirect factors, making it the nation’s single-largest addiction threat. Alcoholism can be fatal for a variety of reasons, including toxicity, poisoning, chronic disease, impaired judgment that leads to fatal accidents and much more.


Higher recovery rates

Recovery Unplugged clients maintain long-term recovery (one year or longer) at a rate of four times the national average.


Higher completion rates

Our clients experience early AMA (against medical advice) discharges at a rate five times lower than the treatment industry average.


Client approval rating

Nearly all Recovery Unplugged clients report a positive, rewarding and fulfilling treatment experience and say they’d recommend our programs to others who need help.

5-Star Rated

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